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Legitimate ESA Letters From
Trusted Therapists
Trusted by 250,000+ pet owners all across the US
- Full refund if your letter doesn’t work
What Is An ESA Letter?
At ESAPet, we believe no one should face life’s challenges alone. We’re here to help you reconnect with comfort, stability, and emotional well-being through the unconditional support of an Emotional Support Animal. With compassion and care, we provide certified ESA letters that legally protect your right to live with your support animal regardless of housing restrictions. Because at ESAPet, we don’t just offer letters, we offer peace of mind, a sense of belonging, and a reminder that you are never alone.
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ESA Letters – Quick & Simple
3-minute assessment
Answer a few questions about your ESA needs
Consult with a therapist
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Receive it within 24-48 hours of getting approved
What Is An ESA Letter?
An ESA letter is a document that serves as proof of one’s need for an emotional support animal as a form of treatment for a qualifying mental health condition. ESA letters are written and assigned on an individual basis and allow the right to keep an emotional support animal in a residence under the Fair Housing Act (FHA) – regardless of landlord rules/housing policies.
A legitimate ESA letter also serves as a legal exemption from pet rent or pet deposits. An ESA letter must be provided by a licensed mental health practitioner to be considered legitimate, and must include the patient’s name, date of birth, and confirmation of the patient’s qualifying mental health disorder. Don’t worry, your actual diagnoses won’t be shared!
An ESA letter does not provide protections for traveling with a pet or assistance animal. To travel with your animal worry-free, they must be a Psychiatric Service Dog (PSD).
Do I Also Need an ESA Certification?
No! Your ESA letter serves as an ESA certification or as proof of your need for an emotional support animal whenever necessary. Additionally, no official, legal or governmental emotional support animal registration method exists.
What Is An Emotional Support Animal?
An emotional support animal (ESA) helps individuals who are suffering from mental and/or emotional disabilities by providing support. While ESAs are not the same as service animals because they are not trained to perform a specific task, an ESA can be just as important to a person’s well-being and play a critical role in coping with several mental and emotional disorders. ESAs are responsible for providing their owners with a comforting presence to allow for easier facilitation and performance of daily life tasks. Like service animals, ESAs have rights under state and federal laws.
Frequently Asked Questions
Here are some frequently asked questions about the ESA letter and detailed answers:
What is the process?
Start with a 5-minute online screening. If eligible, complete your assessment and choose a consultation. A licensed professional will call you within two business days. If approved, you'll receive your ESA or PSD letter by email. Not approved? You’ll get a refund minus a $40 fee. Canadian residents can also apply.
Are there additional forms for approval?
For $49.99, our therapists can complete accommodation forms if required by your housing provider. We prioritize your privacy and may decline overly invasive questions. After submitting the form, expect a follow-up call. Canadian residents can also apply for ESA housing and travel consultations.
What is a difference between an ESA and a PSD?
An Emotional Support Animal (ESA) provides emotional comfort without specialized training and is allowed in no-pet housing under the Fair Housing Act (FHA) but has no special rights for air travel or public access. A Psychiatric Service Dog (PSD) is trained to assist with psychiatric disabilities, is protected in housing, allowed to fly with documentation, and has full public access rights under the Americans with Disabilities Act (ADA).
What is the turn around time?
A licensed therapist will contact you within 2 business days for a phone consultation. If approved, you’ll receive your ESA letter by email right away, and a hard copy by USPS within 2–3 days if requested. If not approved, you’ll get a refund minus a $40 processing fee.
Can I get an ESA letter without having a pet?
No pet yet? Choose “I don’t have my pet yet” at registration for an additional $20. You’ll receive an initial recommendation letter and later update your pet details with a short assessment to get a final, fully valid letter. Our goal is to make the process easy and supportive for you. A therapist will contact you within 2 days.
How long does it take to get an ESA letter?
After approval, you can usually receive your ESA letter within 24 to 48 hours via email, allowing you to use it quickly for housing or travel. Delivery times may vary slightly depending on the service provider and their verification process, but most aim to expedite the process for your convenience. Many providers also offer hard copy delivery and ongoing support to keep your letter valid and up-to-date.
Who Qualifies For An Emotional Support Animal?
Anyone with a mental or emotional disability that significantly impacts daily life may qualify for an emotional support animal.
Mental Health Support
Conditions like anxiety, depression, and PTSD can greatly benefit from the presence of an emotional support animal.
Relief from Daily Stress
Emotional support animals help ease everyday stress and create a calming effect through their companionship.
Aid for Serious Mental Disorders
People with disorders such as schizophrenia or personality disorders may find comfort and stability through emotional support animals.
Positive Impact on Well being
Pets have a powerful influence on mental well-being, making them a valuable part of emotional and psychological care.
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Why ESAPET?
1. We guarantee our letters will work for you
We offer a money-back guarantee because we believe keeping your pet should be stress-free. On rare occasions, an ESA letter may not be accepted or will be illegally denied – in which case we will refund your money 100%. If your landlord illegally denies your legitimate ESA letter for whatever reason, we will refund 100% of your purchase price.
2. We’re compliant with federal and state laws
At ESAPET, we’ve taken every step to ensure our ESA & PSD operations are legally compliant for housing, travel and HIPAA. We can also accommodate up to two pets per letter for no additional charge.
3. World Class Mental Health Professionals
Our deep network of experienced, licensed mental health professionals ensures you will receive your legitimate ESA letter on a timeline that matches your needs.
4. We work in your state
ESAPET works with licensed mental health professionals in every state to ensure your ESA letter will be valid regardless of where you live or are planning to move.
5. Best-In-Class Support
Our services are fully compliant with emotional support animal laws in all 50 states. If you are provided with an ESA Letter from your licensed mental health professional, it is illegal for your landlord to deny your accommodation, outside of extenuating circumstances.However, some landlords will choose to illegally deny your legitimate ESA letter. In these situations, your mental health professional can provide additional support and verification to your landlord. If you are faced with questions or concerns from a landlord or travel organization that may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9 AM-5 PM.
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